The Rise of Tip Greed
Transparency, Pressure, and the Changing Nature of Tipping in Ireland In January 2026, the Competition and Consumer Protection Commission (CCPC) published a report examining transparency and legal obligations around tipping and service charges in the services industry. Tipping, once a simple and voluntary gesture of appreciation, has evolved into something far more complex and, in […]
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Is Location Enough for a Great Restaurant
This article examines the long-held belief that location alone determines the success of a restaurant. Also, challenges whether that is truly enough. While a prime position can drive footfall and visibility, it does not guarantee quality, consistency, or customer loyalty. Drawing on real-world experience, the piece explores how some businesses rely on location to survive. […]
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The Right Fit to Open a Restaurant
This article explores the often-overlooked realities behind opening a restaurant, and the right fit to open a restantant. It views through the lens of a real-world consultation with a prospective owner. It highlights the gap between concept and execution. Particularly when strong ideas are not supported by industry experience. Operational involvement, and a clear understanding […]
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The Hidden Effects of the Unhappy Chef
This piece reflects on the unseen connection between the chef, the kitchen environment, and the food we eat. It considers how the internal state of the chef, whether calm, pressured, fulfilled, or frustrated, can influence the final dish in ways we may not consciously recognise. Moving beyond the physical elements of cooking, the article invites […]
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The Importance of Customer Care
This article explores why customer care remains the cornerstone of any successful restaurant. While food quality, presentation, and location all play important roles. It is the way customers are treated that ultimately defines their experience and determines whether they return. Drawing on industry insight, the piece examines. How genuine attentiveness, respect, and a willingness to […]
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The Shack Restaurant – 30 Years in Temple Bar
In 1996, The Shack Restaurant first opened its doors in Temple Bar under a different name – The Chicken Shack. The concept was simple: a European-style rotisserie offering in a part of Dublin that was still finding its identity. Temple Bar, as we know it today, did not yet exist. It was a working site […]
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